Effective Date: September 16, 2026
Nexxus Pathway to Recovery Center, LLC (“Nexxus,” “we,” “our,” or “us”) respects your privacy. This Website Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.nexxusclinic.com, complete an online form, join our email list, or use links to third-party services.
This policy applies to information collected through our public website. It does not replace our HIPAA Notice of Privacy Practices, which explains how protected health information may be used and disclosed in connection with healthcare services.
INFORMATION WE COLLECT
We may collect information that you voluntarily provide, including:
• Your name
• Email address
• Telephone number
• State of residence
• Appointment or service interests
• Information submitted through website contact forms or email subscription forms
• Communications you send to us
Please do not submit detailed medical information, Social Security numbers, payment-card information, or urgent medical concerns through a general website contact form or regular email.
When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device type, pages visited, referring website, approximate location, and interactions with the website. This information may be collected through cookies, analytics tools, and similar technologies.
HOW WE USE INFORMATION
We may use collected information to:
• Respond to questions and requests
• Provide information about our services
• Send requested resources or educational materials
• Manage email subscriptions
• Direct visitors to appointment-booking options
• Operate, maintain, and improve the website
• Understand how visitors use the website
• Protect the website against fraud, misuse, or security threats
• Meet legal, regulatory, and professional obligations
EMAIL COMMUNICATIONS
If you subscribe to receive educational materials, announcements, or other marketing communications, we may use MailerLite or another email-service provider to manage those communications.
You may unsubscribe at any time by selecting the unsubscribe link in an email. Unsubscribing from marketing messages does not prevent us from sending necessary administrative or patient-care communications when permitted by law.
APPOINTMENT BOOKING AND THIRD-PARTY SERVICES
Our website may contain links to third-party platforms, including SimplePractice, Zocdoc, MailerLite, and other service providers. Information entered directly into those platforms is governed by their respective privacy policies and security practices.
Nexxus is not responsible for the privacy practices, content, or availability of independent third-party websites. We encourage you to review the privacy policy of each platform before providing information.
HEALTH INFORMATION AND HIPAA
Submitting a general website inquiry does not establish a patient-provider relationship.
Information submitted through a public contact form, standard email, social media, or an email-marketing form should not be used for medical emergencies or for communicating sensitive medical information.
Once you become a patient and your information is collected or maintained as part of your healthcare, applicable health information is handled according to our HIPAA Notice of Privacy Practices and other applicable laws.
If you are experiencing a medical emergency, call 911 or go to the nearest emergency department. Do not use this website, email, or a website contact form for urgent medical needs.
COOKIES AND ANALYTICS
Our website and its service providers may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, and improve visitor experience.
You may be able to control cookies through the cookie-preference tool displayed on the website or through your browser settings. Disabling certain cookies may affect how portions of the website function.
HOW WE SHARE INFORMATION
We may share information with service providers that help us operate our website and business, including website-hosting, email-marketing, scheduling, analytics, communications, and security providers.
We may also disclose information:
• When required by law, regulation, subpoena, or court order
• To protect our rights, patients, visitors, property, or safety
• To investigate suspected fraud, misuse, or security incidents
• In connection with a merger, sale, reorganization, or transfer of business assets
We do not sell personal information for money.
DATA SECURITY
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no website, email system, internet transmission, or electronic-storage system can be guaranteed to be completely secure.
Please use the secure patient portal or approved appointment platform when communicating information related to your healthcare.
DATA RETENTION
We retain website information only for as long as reasonably necessary to fulfill the purposes described in this policy, operate our business, resolve disputes, enforce agreements, and meet legal or regulatory requirements.
YOUR PRIVACY CHOICES
Depending on where you live and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information. You may also have the right to opt out of certain uses of your information.
To submit a privacy request, contact us at contact@nexxusclinic.com. We may need to verify your identity before completing a request. Certain information may be retained when required or permitted by law.
CHILDREN’S PRIVACY
This website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the public website. A parent or legal guardian should contact the practice regarding healthcare services for a minor.
EXTERNAL LINKS
Our website may contain links to external websites. A link does not mean that Nexxus endorses or controls the external website. We are not responsible for the content, security, or privacy practices of external websites.
CHANGES TO THIS POLICY
We may update this Website Privacy Policy when our services, website practices, or legal obligations change. The updated policy will be posted on this page with a revised effective date.
CONTACT US
Questions or requests concerning this Website Privacy Policy may be directed to:
Nexxus Pathway to Recovery Center, LLC
Attention: Privacy Officer
Sherria Lawhorn, MSN, APRN, FNP-BC
1575 Lawrenceville Highway, Suite K #149
Lawrenceville, Georgia 30044
Phone: 770-755-4179
Email: contact@nexxusclinic.com
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.